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Taking Care of Commercial Plumbing Needs

One service provider whom strata managers and members of body corporates don’t ever want to be let down by is their commercial plumbing service. Plumbing problems can cause despair for residents and businesses alike, and without doubt one of the most sought-after qualities in a commercial plumber is a priority response.

The scope of commercial plumbing covers all maintenance and emergency plumbing, with the types of services offered by commercial plumbers including, but not limited to:

  •  Clearing blocked drains
  •  Drain maintenance and repair
  •  Leaking taps and/or toilets
  •  Hot water system installation
  •  Leak detection and rectification
  •  Roof and gutter leaks
  •  Gas and water meter installation and repair
  •  24/7 emergency service

Many people don’t really consider the value of a plumber until there is an emergency. A burst pipe, a backed up toilet, overflowing sewage, or no water can make your plumber the most important person in your life (until the problem is fixed!), and in a commercial setting this is even more so.

 

Commercial Plumbing Infographic

 

Commercial Plumbing Strata Services

Strata plumbing maintenance is more than just fixing plumbing issues as they arise. It is about identifying other potential problem areas and advising about them when detected. This allows them to be fixed when the plumber is already on site, rather than waiting until they become a major issue requiring an urgent call out.

For peace of mind select a commercial plumbing service that:

  • Is willing to provide a priority service, including immediate assistance when required
  • Offers a same day service guarantee
  • Understands the need to communicate throughout the job, with status and cost updates
  • Recognises that you may need to call an owner for approval before work can proceed
  • Has fully qualified and licensed plumbers able to undertake all general maintenance and emergency works that may be needed
  • Is insured
  • Stays up-to-date with new plumbing technologies which may save you time and money on repairs in the future

Emergency Plumbing For Strata Managers

For strata managers with tenants leasing premises from property owners, the biggest test of a commercial plumbing service comes in an emergency. Here at JEDI Plumbing on Sydney’s Northern Beaches, we have plumbers on call 24 hours a day, 7 days a week and are equipped to take emergency calls.

The advantage for you, as a property or strata manager, is that a trained plumber can talk through any emergency problem with the affected tenant. For nighttime emergencies, if a short term fix to last until morning can be found, it will – avoiding after hours call-out fees and minimal disruption to their lives.

Choosing a Commercial Plumber

Strata managers and body corporate managers should look for the following when choosing a commercial plumbing service:

Scope of Work – When choosing a commercial plumber it is necessary to consider the scope of works offered and whether they offer a 24 hour emergency service.

Experience – Is the plumber experienced in strata and body corporate work? If they are, it is also worth considering whether they have undertaken any training with the Institute of Strata Title Management. You need to have the confidence that your plumbers know what is required to get your job done and understand the extra pressures placed upon you being in a strata situation.

Priority Response – Will the plumbing service give your jobs priority service? Ask all candidates if they have a same day service guarantee, or whether they will provide an instant response when required.

On Call Solutions – While a priority response and emergency service are important, you don’t want to be saddled with after hours call-out fees if the problem could be managed with some advice until first thing the next day.

Communication – Will you be kept informed and advised before any work is undertaken? Sometimes you will need to make a call to the property owner for permission for work to be done, so it is important that your plumbing service gives you time for this before commencing work.

Proactive Maintenance – Will your plumbing service include a quick check when called out to ensure there are no other issues that need attention, or could be rectified, whilst already on site?

Qualifications, Licensing, Insurance and Ongoing Training – It is important that those who will be working on site are qualified plumbers, drainers and gas fitters. Not only must your tradesmen be qualified, but it is important to check they are licensed and insured – for your peace of mind.

No industry is static, not even plumbing. There are new procedures, technologies and plumbing innovations that tradesmen need to be aware of, and, where appropriate, be trained in, to ensure you receive the best plumbing outcomes.

Occupational Health and Safety – is your commercial plumbing service trained in OH&S procedures and policies?

To effectively look after the plumbing needs of strata property managers, body corporates and real estate agencies, it is important that a commercial plumbing service offers a fast, reliable and cost effective service that covers both maintenance and emergency plumbing.

If the property for which you are responsible for is on Sydney’s Northern Beaches, our team at JEDI Plumbing is on hand to discuss how we can satisfy your Commercial Plumbing needs.